Effective Date: January 1, 2025

At Loss Clothing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

We may collect the following types of information from you:

  • Personal Information: Your name, email address, phone number, shipping address, and billing information provided during account creation or checkout.
  • Payment Details: Payment information, such as credit card details, is securely processed through trusted payment gateways and not stored on our servers.
  • Technical Information: Your IP address, browser type, device type, and browsing activity on our website for analytics and optimization purposes.
  • Cookies: Small data files to enhance your shopping experience, track preferences, and improve website functionality.

How We Use Your Information

The information we collect is used for the following purposes:

  • Order Fulfillment: To process, ship, and deliver your orders accurately and promptly.
  • Customer Support: To respond to your inquiries, process returns, and provide support.
  • Personalization: To enhance your shopping experience with tailored product recommendations and promotions.
  • Marketing: To send updates, promotional offers, and newsletters if you opt-in to receive them.
  • Analytics: To monitor website performance, improve functionality, and optimize user experience.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

  • Service Providers: With trusted third-party partners to process payments, deliver orders, and manage marketing campaigns.
  • Legal Compliance: When required by law or to protect the rights and safety of Loss Clothing, its customers, or others.

Data Security

We implement robust security measures to protect your data from unauthorized access, misuse, or disclosure. This includes encrypted connections (SSL), secure payment gateways, and regular monitoring of our systems.

Cookies Policy

Our website uses cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences and login details.
  • Track website analytics and improve functionality.
  • Provide personalized product recommendations and offers.

You can adjust your cookie preferences in your browser settings, though some features may not function properly without cookies.

Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Opt out of marketing communications at any time.
  • Request the deletion of your data, subject to legal and operational obligations.

Third-Party Links

Our website may contain links to third-party websites. Loss Clothing is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Updates to This Policy

Loss Clothing reserves the right to update this Privacy Policy as necessary. Any changes will be posted on this page, and the effective date will be updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email:  support@lossclothing.com
Phone: +92 3293416109
Address: Plot # D-224, SITE Industrial